Director E-Commerce Sales - US Paper Bags

Summary:

As Director of E-Commerce Sales, you will lead strategic relationships with key e-commerce customers across North America, driving revenue growth and customer satisfaction within Mondi’s expanding mailer bag segment. Serving as the primary contact for select accounts, you’ll leverage your deep understanding of e-commerce and account management to deliver tailored solutions and coordinate internal resources for optimal results. This player-coach role combines leadership of a sales team with direct responsibility for strategic customers, reinforcing Mondi’s position as a trusted partner in the packaging industry. While reporting into our Romeoville, IL headquarters, this position offers virtual flexibility with extensive travel. 

Your Mission:

• Develop and execute strategic account plans for the sale of mailerbag packaging to key customers operating in the e-commerce space, aligned with the company's sales objectives.
• Lead Key Account Managers and Sales Executives to deliver the e-commerce/mailerbag annual business plan.
• Build and nurture strong relationships with key stakeholders at customer organizations, including executives, procurement managers, and packaging leaders.
• Understand the unique needs and challenges of each account and proactively propose innovative packaging solutions to address their requirements.
• Collaborate with cross-functional teams, including sales, marketing, design, production, and logistics, to deliver integrated solutions that meet customer expectations.
• Drive sales growth by identifying upsell and cross-sell opportunities within key accounts, leveraging the full range of our product portfolio and service offerings.
• Negotiate pricing, contracts, and terms of agreements with customers to ensure mutual benefit and long-term partnerships.
• Monitor account performance, track sales metrics, and analyze market trends to identify risks and opportunities for revenue enhancement.
• Provide timely and accurate forecasts, reports, and updates on key account activities to senior management.
• Address customer inquiries, concerns, and issues promptly and professionally, serving as a trusted advisor and problem-solver.

Your Profile:

• Proven track record of success in sales leadership roles, with at least 5+ years of B2B sales experience, plus 3+ years of experience in e-commerce sales.
• Sales experience providing solutions into businesses that deliver their product through e-commerce channels.
• 3+ years of proven experience leading a team of at least 2-3 direct reports.
• Strong interpersonal skills and relationship-building abilities, with a customer-centric approach and a focus on delivering exceptional service.
• Excellent communication and negotiation skills, with the ability to articulate value.
• Ability to work with ambiguity and change - driving transformation and innovation. 
• Experience in the packaging industry preferred but not required. 
• Bachelors degree required.

Our Offer:

• Comprehensive base salary plus bonus package.
• Full Medical, Dental, Vision, Life Insurance.
• 401k Retirement Savings Plan, fully vested and company match.
• An interesting job within the packaging & paper industry.
• Opportunities for professional growth.

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. 

Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.

Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address  no-reply@mondigroup.com  “safe list” or address book.

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